How we handle your details

Who we are

ActaStack is a rental and fleet management software business. You can reach us at digital@actastack.com. Our registered company name, where we are registered, and our postal address are available on request — ask us and we will send them.

What we collect

When you use the form on our contact page, we collect:

• your first and last name
• your email address
• your company name, if you choose to give it
• the message you write
• the kind of enquiry you tell us it is, if you choose to pick one

We don't ask for anything else. If you email us directly, we also have your email address and whatever you write.

Why we collect it

To read your message and reply to it. That is the only reason.

Why we're allowed to

You've written to us and asked for a reply, and we can't answer without your name and email address.

How your message reaches us

The form sends your message by email to a shared company inbox, which is where we read it and reply. The email is sent through an email delivery service, Resend, which handles the message on our behalf so that it gets to us. Our company mailbox is provided by a third-party email provider, whose name is available on request. They can process your message only to deliver and store it for us.

We also keep a record of your enquiry in HubSpot, the system we use to track enquiries and to delete them when they are due to go. HubSpot holds it on servers in the European Union. Being in that record does not sign you up to anything: we only use it to answer you and to keep the promise about deletion below.

Cookies and tracking

This website doesn't set any cookies, and nothing here follows you around other websites. We do count visits, using Vercel Web Analytics. It records which page was opened, the site that sent you to us, your country, and the kind of device and browser — never your name, and never anything you typed. It does this without cookies and without identifying anyone, and it can't recognise you when you come back another day.

Like any website, the service that hosts it, Vercel, receives your device's address and basic technical details when your browser asks for a page. That is how the page reaches you.

The site's typeface is served from our own site, not from a third-party font service.

How long we keep it

We keep enquiries for 12 months after the last message in the conversation, then delete them. If your enquiry leads to you becoming a client, the details you gave us are then kept as part of that relationship, which is covered by the terms of your agreement.

Who else sees it

Only the people at ActaStack who deal with enquiries, and the providers named above, who handle your message solely to deliver and store it for us. We don't sell your details. We don't share them with anyone for marketing, and we don't use them to send you marketing you haven't asked for. We would contact you about your enquiry and nothing else, unless you tell us you'd like more.

Your choices

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email digital@actastack.com and say what you'd like. We'll reply to the email address you wrote from. We may need to check that the request really comes from you before we hand anything over.

If you're unhappy

Tell us first at digital@actastack.com and we'll try to put it right.

Changes to this page

If we change how we handle your details, we'll update this page and the date at the top.